Customers expect superior service. They expect to be delighted! If they are disappointed, they will go elsewhere. Better, faster, more efficient field service is the key success factor to customer delight.
Leading companies across industries are putting their trust in Coresystems technology and expertise to increase revenue, expand into new markets and differentiate their services. Flexible, mobile, real-time and extremely user-friendly!
Coresystems connects all aspects of the field service value chain through innovative technology and deep understanding of today's consumers' needs.
We have already successfully reduced the time between servicing and invoicing from several weeks to an average of six days on more than 50% of our customer service calls.
We are very happy with the solution – everything is running smoothly and the data synchronization via Coresystems Cloud is also functioning perfectly. Coresystems is innovative, flexible and extremely reliable.
Everyone involved really liked this innovative solution and the low costs from the beginning. It is representing our first step towards mobilizing and accelerating other SAP ECC processes.