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Innovations and Strategies

Elevate your marketing, sales, commerce, and service success. 

Crowd Service

Meeting real-time service expectations with the revolutionary concept of the sharing economy - the 21st century response to 21st century technology

More about Crowd Service
Crowd Service

Find available field service technicians in real-time.

Markem-Imaje

Faster service by 20 percent and increased lead generation by 60 percent

Read the full story
Case Study

Markem Imaje: Increased level of efficiency and additional revenue

Perfect field service moments
are core moments.

Choose your industry

Building the most innovative product or asset is no longer good enough to differentiate a manufacturer anymore. The real difference is customer service!

Bring together customer, service, field technician, and management

Customers expect superior service. They expect to be delighted! If they are disappointed, they will go elsewhere. Better, faster, more efficient field service is the key success factor to customer delight.

Leading companies across industries are putting their trust in Coresystems technology and expertise to increase revenue, expand into new markets and differentiate their services. Flexible, mobile, real-time and extremely user-friendly!

Coresystems connects all aspects of the field service value chain through innovative technology and deep understanding of today's consumers' needs.

Core moments for customers

Have peace of mind with self-service and helpful communication flows.

Core moments for technicians

Work confidently using our intuitive mobile app for knowledge management.

Core moments for service center

Use location service for easier scheduling and better team collaboration.

Core moments for management

Fast implementation with real ROI and a reliable software partner.

All-in-one Field Service Software for your entire team.
Make it a core moment.

Crowd Service

Coresystems has pioneered "Crowd Service" – which allows customers to leverage an Uber-like platform to find available field service technicians in real-time.

Field Service Analytics, Reports & Dashboards

Delivering exceptional service is tougher today than it's ever been. With analytics you can make your service more efficient, effective, and more closely aligned with your customers' needs.

Customer Self-Service

Coresystems Now Self-Service Portal is a knowledge base and customer portal all in one. With the easy-to-use code scanner function, your customers can quickly access product or equipment information or initiate service calls in a more efficient manner.

Field Service Knowledge Management

Customer satisfaction begins with employee expertise. With Knowledge Management, you can ensure that your employees have the insight and information necessary to deliver high-quality service in any situation.

Work Order Management Software

Great service means being in the right place at the right time. With Workforce Management Material you can link parts to warehouses in real-time, so your field service technicians have a better chance of getting it right the first time. You can also track service vehicles for improved resource management and response times.

Workforce Scheduling & Field Service Dispatching Software

Great field service no longer revolves around reacting to a failure. With our intuitive technology and enhanced processes, you can proactively manage field resources, and be better prepared to resolve your customer issues in advance of failures.

Mobile Field Service Management Software & App

Customers demand a level of service which is difficult to execute in paper form. Mobile technology has transformed the way in which organizations operate in the field in this age of the empowered customer.

Integrations and Cloud

Coresystems is delivered in the cloud as a SaaS application, yet offers seamless offline functionality in all mobile applications. Best of all, our ecosystem comes ready for 3rd party integrations with our powerful API.

Security and GDPR

Understanding security, GDPR and personal data definition is critical for business compliance. Coresystems will take any action necessary to ensure that we handle customer data in compliance with applicable law.

Customers who trust us

Teq Logo
SunValley Logo
Xograph Logo
Weiss Umwelttechnik Logo
Johann Schild Logo
Sulbana Logo
Wolffkran Logo
Molecular Health Logo
Virtual Graffiti Logo
Misapor Logo
VGS Logo
Ring Logo
m-way Logo
RoSch Logo
Müller Martini Logo
Siemens Logo
Sidel Logo
Ottobock Logo
Migrol Logo
Markem-Imaje Logo
Keune Logo
Kardex Remstar Logo
Kalt AG Logo
Kalmar Logo
Integra Logo
Inicom Logo
IEP Logo
Huber Suhner logo
Hoerbriger Logo
flyerline.ch Logo
Energie360 Logo
DePuySynthes Logo
Delta Mechanical Logo
DeLaval Logo
CWS Corporate Housing Logo
Cald'oro Logo
Bühler Logo
Büchi Logo
Bruderer Logo
Ammann Logo
MHI Logo

Perfect field service moments
are core moments.

Best-in-class companies have transformed their service organization by focusing on the customer. Coresystems helps you to make every part of your service process more human and efficient - from first contact to happy customer and beyond.

Contact us
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