Customers expect superior service! If they don’t get it from you, they will go elsewhere. Better, faster, more efficient field service is the key success factor to customer delight. Coresystems knows the best solutions for your business. So you can increase revenue, expand into new markets and differentiate your services.
Our innovative, real-time field service software is used by companies throughout the world in a range of industries to improve their business and field service processes. Flexible, mobile, and extremly user-friendly!
Coresystems' connected Field Service Software brings together the customer, the dispatch center, the field technician, and the corporate management. Coresystems connects all aspects of the field service value chain through innovative technology and deep understanding of todays consumers' needs.
We have already successfully reduced the time between servicing and invoicing from several weeks to an average of six days on more than 50% of our customer service calls.
We are very happy with the solution – everything is running smoothly and the data synchronization via Coresystems Cloud is also functioning perfectly. Coresystems is innovative, flexible and extremely reliable.
Everyone involved really liked this innovative solution and the low costs from the beginning. It is representing our first step towards mobilizing and accelerating other SAP ECC processes.