SAP Field Service Management
What is SAP Field Service Management?
Resolve customer issues faster with comprehensive, proactive, AI-enabled field service management software from SAP.
With powerful field service software from SAP, you can connect processes and data to make better decisions that minimize risks while reducing costs.
Our Customers
What are analysts saying?
Leading the market for field service management
Read this IDC MarketScape report and learn why IDC puts SAP in the 2023-2024 Leaders category for field service management.
Using service to generate greater value
Read why IDC names SAP a Leader in service life-cycle management based on scalability, flexibility, integration, and more.
Accelerating business growth in the service economy
Learn how technological advancements, evolving customer preferences, and service-oriented economies are driving business change.
Inspiring customer loyalty and driving growth
Read this white paper by IDC for how to establish a service life cycle that inspires customer loyalty and drives business growth.
Explore more service management software
Connect every customer touchpoint and deliver a unified service resolution.
Build a business case
Lead as industries shift from products to services
Find out how you can thrive in the changing services market by focusing on outcome-based models and sustainable enterprise servitization.
Harness digitalization to transform field services
Discover how digitalization can enhance efficiency, improve customer experiences, and increase visibility across your business.
Serve your customers better with “servitization”
Learn how services can help you achieve your sustainability goals, differentiate in the market, and deliver exceptional customer service.
Events
Taking field service teams digital
Learn how Bosch Rexroth AG increased efficiency and maximized technician productivity by digitalizing field service management with ERP and CRM integration.
Frequently Asked Questions
FAQ