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SAP Field Service Management in 2019 Gartner Magic Quadrant

For the third time, the solution of SAP (former Coresystems) is positioned in the renowned Gartner Magic Quadrant.

As an independent global research company, Gartner evaluates the development and position of companies in specific technology-based markets. The Magic Quadrant has been established as a method for competitive graphical visualization. The evaluation is based on companies’ ability to execute and their completeness of vision.

We believe that our position in the Quadrant validates the breadth of our SAP Field Service Management software platform. Through our services, we offer our customers an efficient and helpful solution based on state-of-the-art technologies such as the Internet of Things, Artificial Intelligence and Augmented Reality. This enables us to leverage our strengths effectively, which lie in our tailored support for companies in service-centric industries: our solution empowers them to satisfy the needs and expectations of their customers. With the help of Crowd Service and the integration of digital and intelligent technologies such as bots, we and our customers can achieve dynamic growth.

See for yourself how SAP Field Service Management can help you to automate and strength your field service and to improve your customer experience. Take advantage of Gartner's Magic Quadrant to get the latest information on Field Service Management.

Check out the new 2019 Gartner Report and see why SAP Field Service Management is a strong pillar in the Magic Quadrant for Field Service Management.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose


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