Gartner Magic Quadrant for Field Service Management

Coresystems is featured in the Gartner Magic Quadrant for Field Service Management for the second consecutive year!

 

Gartner is an American independent research company that evaluates the progress and positions of companies in specific, technology-based markets and provides graphical competitive visualizations using their Magic Quadrant research methodology.

 

We at Coresystems believe this position validates the breadth of our field service software platform, which enables our customers to embrace transformational technologies including the Internet of Things, augmented reality and artificial intelligence. This translates to significant growth and momentum for both Coresystems and our customers, as we continue to deliver our one-of-a-kind crowd-sourced service solution to organizations across a range of industries.

 

But see for yourself why Coresystems made an encore appearance in Gartner’s Magic Quadrant for Field Service Management! Access the report and find out the latest information for the innovative Field Service Management sector.

 
Check out the new 2017 Gartner Report and see why Coresystems is a mainstay in the Magic Quadrant for Field Service Management.

Why you should read the report

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Innovation

Coresystems' vision is to help service providers deliver higher asset uptime and Net Promoter Scores through innovations such as Coresystems Now, as well as POCs for chatbots and AI to predict needed parts or knowledge. This is in addition to our work with partners on outcome-based service provided through the Internet of Things.

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Integration

Reference customers gave Coresystems' APIs among the highest scores in this Magic Quadrant. Coresystems has now certified its integrations with SAP ERP Central Component (ECC) and Business One Hana, and Microsoft Dynamics AX and Dynamics NAV. We also offer live integrations with other vendors' offerings, such as Salesforce Service Cloud and Oracle Field Service Cloud.

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Implementation

Coresystems undertakes R&D to identify other vendors that could fill gaps in our product capabilities. We promote those that are most complementary, so that customers need not conduct as much R&D themselves. Examples include SightCall, Slack and Twilio.

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Customers who trust us

Perfect field service moments are core moments.
Make it a core moment.

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