Coresystems FSM is now part of SAP.
Consumer expectations are changing: customers expect real-time service and immediate satisfaction. On top of all this, the predictive technologies powered by artificial intelligence and IoT are causing a steady rise in the number of maintenance calls. For many field service providers, these are difficult demands to meet.
Augmented Reality (AR) is seeing a rapid increase in practical business applications in field service, and companies implementing AR have experienced a positive impact on performance.
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